Privacy Policy
At Hotel Atithi Dwar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or stay with us.
1. Information We Collect
We collect the following types of information:
a) Personal Information
- Name, contact details (email, phone number, address)
- Payment details (credit/debit card, billing address)
- Government-issued ID (as required for check-in)
- Special requests or preferences
b) Non-Personal Information
- IP address, device details, and browser type
- Cookies and browsing data on our website
- Location data (if enabled on your device)
2. How We Use Your Information
Your information is used to:
- Process reservations and payments
- Provide personalized service during your stay
- Send booking confirmations and special offers (with your consent)
- Improve our website and services
- Comply with legal and security requirements
3. Data Protection & Security
We implement strict security measures to protect your data from unauthorized access or misuse. However, online transactions always carry some risk, so we encourage you to take precautions when sharing personal details online.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share data with:
- Payment processors for secure transactions
- Service providers (e.g., housekeeping, concierge, booking platforms)
- Legal authorities if required by law
5. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience. You can adjust your browser settings to disable cookies, but this may affect website functionality.
6. Third-Party Links
Hotel Atithi Dwar’s website may contain links to third-party sites. We are not responsible for their privacy policies and encourage you to review their terms.
7. Data Retention
We retain your information only as long as necessary to fulfill our services or comply with legal obligations.
8. Your Rights & Choices
You have the right to:
- Access or update of your personal information
- Opt out of promotional communications
- Request a copy of your data (where applicable)
For any requests, please contact us at the details below.
9. Updates to This Policy
Hotel Atithi Dwar may update this Privacy Policy periodically. The latest version will always be available on our website.